Login and Password
How do I login into Autism Care account?
To log into your Autism Care account:
I can’t login?
Forgot your login password?
How do I reset my password?
If you’re logged into your Autism Care account, you can change your password from the Edit Settings in your dashboard. From there:
How do I log out?
If you’re logged into your Autism Care account, you can click on Log Out on the bottom left of your dashboard or click Log Out on Log In or Sign Up box at the top right of any Autism Care page.
Manage Your Account
How do I upgrade my membership?
Families: Now you are ready to communicate with your job applicants, or you decide to take a look at special needs experiences of several of schools or practitioners you browsed.
Service Providers: Now you see the business value of Autism Care community, you would like to promote your profile to more special needs families.
How do I edit my personal information? ( Address, email, password, etc.)
Families: If you’re logged into your Autism Care account, go to the Account and settings in your dashboard.
Service Providers: If you’re logged into your Autism Care account, go to the Edit Settings in your dashboard
How do I unsubscribe from emails?
You can unsubscribe using the link at the top or bottom of any promotional email we send you. Or
If you’re logged into your Autism Care account, go to the Edit Settings in your dashboard
How do I downgrade my account?
Families: if you’ve found the perfect fit for your care team, or you decide to browse service provider information after a long break.
Service Providers: If you found a great job through Autism Care, and need longer need to promote your resume:
How do I close my account?
If you got a job and want to inactive your profile, you can go to privacy settings in your Account and Setting, and unclick “make my profile public” and then click save. Your profile will be invisible on the site.
If you would prefer to close your Autism Care account completely, you can click on close account of your membership information area. When you delete your account, people won’t be able to see it on Autism Care, they cannot contact you through Autism Care either.
Caregivers: If you have received an email indicating that your account has not been approved, it is often a result of your personal information being incomplete, or improperly written. Please make sure that your profile has following information. You can update and re-submit your profile at any time through you Edit Profile page.
What does Basic Background check cover?
What does Motor Vehicle Record check cover?
What does Enhanced Background check cover?
How long are background checks valid for?
How do I change my credit card on file?
To keep your credit card information update, you can
Where do I see my billing history?